This Privacy Policy explains what personal data 111akb collects, why we collect it, how we use and protect it, and what rights you hold over your information. Please read this document carefully.
Your personal data is never sold to third parties for commercial purposes.
All data in transit is protected by industry-standard encryption.
Access, correct, port or request deletion of your data at any time.
Withdraw consent for marketing communications at any time via account settings.
1.1 111akb ("Operator", "we", "us", "our") is committed to protecting the privacy and personal data of all users ("User", "you") who access or use the gaming platform available at 111akb.cam and all associated interfaces and services (the "Platform").
1.2 This Privacy Policy ("Policy") explains in clear and accessible English what personal data we collect about you, why we collect it, how we use and process it, with whom we may share it, how long we retain it, and what rights you have with respect to your data.
1.3 This Policy is incorporated by reference into our Terms & Conditions and should be read alongside those Terms. By creating an account on the Platform or by continuing to use the Platform, you acknowledge that you have read and understood this Policy.
1.4 We may update this Policy periodically. The revised Policy will be published on this page with an updated effective date. Continued use of the Platform after publication constitutes acceptance of the revised Policy.
For the purposes of this Policy, the following terms have the meanings set out below:
We collect only the Personal Data that is necessary for the purposes described in this Policy. The main categories are:
| Data Type | Examples | Purpose |
|---|---|---|
| Full legal name | As on CNIC / passport | Account registration, KYC |
| Date of birth | DD/MM/YYYY | Age verification (18+ requirement) |
| Email address | [email protected] | Account access, communications |
| Residential address | City, province, postal code | KYC, fraud prevention |
| Phone number | +92 3XX XXXXXXX | Account security, support |
We collect data necessary to process deposits and withdrawals, including partial payment method identifiers (e.g., last four digits of a card, wallet reference numbers associated with Easypaisa or JazzCash transactions). We do not store full card numbers or full wallet credentials on our servers — payment processing is handled by third-party payment processors subject to their own security standards. References to payment brands such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are contextual only and do not imply any partnership or endorsement.
To comply with identity verification requirements we may request copies of government-issued photo identification (such as a National Identity Card (CNIC), passport or driving licence) and proof of residential address (such as a recent utility bill or bank statement). These documents are stored securely and processed only for verification and compliance purposes.
When you use the Platform we automatically collect technical data including: IP address, device type and operating system, browser type and version, pages visited, session duration, click-path data, login timestamps and general geolocation (country/city level, not precise GPS coordinates).
We record wagering activity, game session histories, bet amounts, deposit and withdrawal histories and responsible-gambling tool usage. This data supports account management, fraud prevention, regulatory compliance and responsible-gambling monitoring.
Records of your communications with our support team (live chat transcripts, emails, complaint submissions) are retained for quality assurance, dispute resolution and regulatory purposes.
We collect Personal Data through the following channels:
We process your Personal Data on one or more of the following legal bases:
| Legal Basis | When We Rely on It |
|---|---|
| Contractual necessity | Processing required to provide the services you have contracted for — account operation, deposit processing, bet placement, withdrawal handling. |
| Legal obligation | KYC/AML compliance, fraud reporting, regulatory record-keeping obligations under applicable operator licence requirements. |
| Legitimate interests | Fraud prevention, platform security, product improvement, responsible-gambling monitoring — where our interests are not overridden by your rights. |
| Consent | Marketing communications (email, SMS, in-platform notifications). Consent is voluntary and may be withdrawn at any time without affecting other processing. |
Your Personal Data is used for the following purposes:
To create, maintain and secure your account; to authenticate your identity at login; to process password-reset requests; and to communicate account-related notices (transaction confirmations, security alerts, terms updates).
To facilitate deposits and withdrawals; to reconcile transactions; to detect and prevent payment fraud; and to comply with AML obligations. Transaction data may be shared with payment processors and acquiring institutions as necessary.
To verify your identity and age; to screen against sanctions lists and PEP databases; to monitor transactions for signs of money laundering; and to maintain records required by the Operator's applicable licence obligations.
To maintain and improve platform performance; to diagnose technical errors; to analyse usage patterns for product development; and to personalise your experience (e.g., language preferences, PKR currency display).
To monitor gaming patterns and identify potential indicators of problem gambling; to apply self-imposed limits set by you; to proactively contact users where patterns raise concern; and to manage self-exclusion requests. See our Responsible Gambling page for full details.
Where you have given separate consent, to send promotional communications about bonuses, sports events (including Pakistan cricket, PSL/T20, ICC tournaments) and new platform features. You may withdraw consent at any time via account settings or by contacting support.
To detect, investigate and prevent fraudulent activity, account misuse, multi-accounting and other prohibited conduct; to protect the integrity of the Platform for all users; and to share data with law enforcement or regulatory authorities where legally required.
To investigate complaints; to manage and defend legal proceedings; and to provide evidence to relevant regulatory bodies or courts as required by applicable law.
7.1 We do not sell your Personal Data to third parties. We share data only as necessary and only with the following categories of recipients:
7.2 All third-party processors are engaged under contractual data-processing agreements that require them to process data only as instructed by us and to maintain appropriate technical and organisational security measures.
7.3 In the event of a business restructuring, acquisition or merger, Personal Data may be transferred to the acquiring entity, provided that confidentiality and security standards equivalent to those in this Policy are maintained.
8.1 The Operator operates internationally and some Personal Data may be transferred to, stored in or processed in countries outside your country of residence, including countries outside Pakistan. Where such transfers occur, we implement appropriate safeguards including contractual clauses or equivalent transfer mechanisms.
8.2 By using the Platform, you acknowledge that your Personal Data may be transferred and processed outside Pakistan. We will take reasonable steps to ensure that such transfers are made in a manner consistent with the principles set out in this Policy.
9.1 We retain Personal Data for as long as is necessary to fulfil the purposes set out in this Policy, unless a longer retention period is required by applicable law or regulation.
| Data Category | Indicative Retention Period | Rationale |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Contractual, regulatory, AML compliance |
| KYC documentation | Duration of account + 5 years post-closure | Anti-money-laundering legal obligations |
| Transaction records | Duration of account + 5 years post-closure | Financial record-keeping, dispute resolution |
| Marketing preferences & consent logs | Until withdrawal of consent + 2 years | Consent management records |
| Technical / log data | Up to 12 months from collection | Security, fraud detection, platform improvement |
| Support communications | 3 years from last interaction | Quality assurance, dispute evidence |
9.2 Where data is no longer required and no legal obligation requires its retention, we will securely delete or anonymise it.
10.1 The Platform uses cookies and similar tracking technologies (pixel tags, local storage) to operate core platform functions, remember your preferences, analyse usage and support security measures.
The main categories of cookies used are:
10.2 You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality. Strictly necessary cookies cannot be disabled without preventing Platform operation.
Subject to applicable data-protection law and the Operator's regulatory obligations, you have the following rights regarding your Personal Data:
You may request a copy of the Personal Data we hold about you. We will respond within a reasonable timeframe (ordinarily within 30 calendar days of a verified request).
If any Personal Data we hold about you is inaccurate or incomplete, you may request that we correct or complete it. Account profile information can often be updated directly in account settings.
You may request deletion of your Personal Data where: it is no longer necessary for the purposes collected; you withdraw consent and no other legal basis applies; or processing was unlawful. This right is subject to limitations where retention is required by law (e.g., AML record-keeping obligations).
You may request that we restrict processing of your data in certain circumstances — for example, while the accuracy of data is contested or while an objection to processing is under consideration.
Where processing is based on consent or contractual necessity and is carried out by automated means, you may request a copy of your data in a structured, machine-readable format.
You may object to processing based on legitimate interests or for direct marketing purposes. For direct marketing objections, we will cease processing immediately upon receiving your request.
Where processing is based on consent (principally marketing communications), you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
To exercise any of the above rights, please contact us at [email protected] with the subject line "Data Subject Request". We may require identity verification before processing your request.
12.1 We implement appropriate technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction or alteration. Measures in place include:
12.2 No method of transmission over the internet is completely secure. While we use industry-standard measures, we cannot guarantee absolute security. You transmit data to the Platform at your own risk. You are responsible for maintaining the security of your account credentials.
12.3 In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant regulatory authorities as required by applicable law, without undue delay.
The Platform may contain links to third-party websites (for example, responsible-gambling support organisations). This Policy does not apply to those external sites. We encourage you to read the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of external websites.
14.1 The Platform is strictly for adults aged 18 and above (or the higher minimum age required by the applicable licence jurisdiction). We do not knowingly collect Personal Data from persons below the applicable minimum age.
14.2 If we become aware that Personal Data has been collected from a person below the applicable minimum age, we will immediately close the associated account and securely delete the data, subject to any legal retention obligations. If you believe a minor has registered on the Platform, please contact us immediately at [email protected].
15.1 We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law or Platform functionality. Updated versions will be published on this page with a revised effective date.
15.2 Where a change materially affects your rights or the way we process your Personal Data, we will endeavour to provide advance notice via email or a prominent in-Platform notice prior to the change taking effect.
15.3 Your continued use of the Platform after the revised Policy has been published constitutes acceptance of the updated terms. If you do not agree to the updated Policy, you should cease using the Platform and may request account closure.
If you have any questions about this Privacy Policy, wish to exercise a data subject right, or want to raise a privacy concern, please contact us:
A quick-reference summary of the rights available to you under this Privacy Policy. Full details are in Section 11 above.
Request a copy of all Personal Data we hold about you. We respond within 30 calendar days of a verified request.
Ask us to correct any inaccurate or incomplete data. Many profile fields can be updated directly in account settings.
Request deletion of your data where no legal retention obligation applies. AML record-keeping may limit this right in some cases.
Receive your data in a structured, machine-readable format where processing is consent-based or contractual and automated.
Object to processing based on legitimate interests or for direct marketing at any time. Marketing objections are actioned immediately.
Withdraw marketing consent at any time via account settings. Withdrawal does not affect prior processing carried out under that consent.
The practical security and privacy measures behind our commitments.
Every byte of data exchanged between your browser and 111akb is encrypted using industry-standard TLS. The padlock icon in your browser confirms this protection is active.
Sensitive Personal Data and KYC documentation stored on our servers is encrypted at rest. Access is restricted to authorised personnel only on a strict need-to-know basis.
Staff members can only access the data necessary for their specific role. Administrative access to sensitive data is logged, monitored and subject to regular review.
Your Personal Data is not sold, rented or traded to any third party for their independent commercial use. Data is shared only with processors operating under strict contractual obligations.
Marketing communications require your separate consent and can be withdrawn at any time via account settings or by contacting support. Opting out does not affect your account access.
In the event of a data breach posing risk to your rights, we will notify you and relevant authorities as required by applicable law, without undue delay and with clear guidance on protective steps.
Our support team is here 24/7 to help with privacy enquiries, data subject requests and any concerns about how your Personal Data is handled. Reach us in English at any time; Urdu-language assistance is available during staffed hours.
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